Privacy and Social Media Policy

Privacy Policy

Oriocc Global S.L. (Lisette Zeeuw – Clinical Psychologist), with CIF B-62359336, residing in C/ Aribau, Nº 245, C.P. 08021 Barcelona (Barcelona), is responsible for a database containing personal information of all its clients, including the data that you facilitated while there has been an active relationship with the center. This database has been actively notified to the Agencia de Protección de Datos, in compliance with the Organic Law 15/1999, of 13 December, on the Protection of Personal Data. You can contact the responsible at the indicated address, by phone (+34) 935 282 353 or through e-mail at info@ipitia.com

Data protection:

ORIOCC GLOBAL, S.L. is responsible for the treatment of your Personal Data in compliance with The General Data Protection Regulation (GDPR) (EU) 2016/679 and the Organic Law 15/1999, of 13 December, on the Protection of Personal Data.

The personal data you’ll provide us with will be only and exclusively for administrative purposes (administration and providing of your therapy at Lisette Zeeuw – Clinical Psychologist M.Sc.) in compliance with The General Data Protection Regulation (GDPR). We will use your data to contact the user by phone, virtual platforms (Skype, WhatsApp or similar), message services (SMS or similar), and e-mail. In the case of contact through social media, this contact will be merely informative and will be continued through e-mail or by phone. Once a contact is established through e-mail, the contact through social media will be discontinued.

Your data will be stored and protected in an online database and will be conserved according to the terms the law has established.

In compliance with the article 12 of the General Data Protection Regulation (GDPR) (EU) 2016/679 we inform you about the way your data will be stored and protected and according to article 6 of the General Data Protection Regulation (GDPR) (EU) 2016/679 the user has to formally authorize that the data they provided will be used in the way that the second paragraph of this document describes. It may be necessary that the Manager of Treatment—by law, legal process, litigation, and/or requests from public and governmental authorities within or outside your country of residence—discloses personal data.

The personal data you provided won’t be provided to third parties with the only exception of when this is strictly required to deliver you a correct service.

In accordance to the articles  15, 16, 17, 18, 19, 20, 21 of the General Data Protection Regulation (GDPR) (EU) 2016/679, you have the right to access, correct, delete or take away the personal data that we collect. You are also entitled to restrict or object, at any time, to the further processing of your personal data. In order to exercise these rights you can contact us at our address C/Aribau, nº 245, Entlo 1ª, C.P 08021, Barcelona by phone +34 935282353 or by e-mail at info@ipitia.com.

Intellectual and Industrial property:

ORIOCC GLOBAL, S.L. is the owner of all intellectual and industrial property rights of its website, as well as of the elements contained therein (including but not limited to: images, sound, audio, video, software or texts; Logos, color combinations, structure and design, selection of used materials, computer programs necessary for its operation, access and use, etc.), the ownership of ORIOCC GLOBAL, S.L. or its licensors.

Pursuant to the provisions of articles 8 and 32.1, second paragraph, of the Law on Intellectual Property, reproduction, distribution and public communication, including its modality of making available, all or part of the Contents of this web page, for commercial purposes, in any medium and by any technical means, without the authorization of ORIOCC GLOBAL, S.L. The USER agrees to respect the rights of Intellectual Property and Industrial ownership of ORIOCC GLOBAL, S.L. You can view the elements of the portal and even print them, copy them and store them on your computer’s hard disk or on any other physical media provided it is, solely and exclusively, for your personal and private use. The USER shall refrain from deleting, altering, evading or manipulating any security device or security system that is installed on the pages of ORIOCC GLOBAL, S.L.

Cookie Policy: ORIOCC GLOBAL, S.L. registers the IP addresses (that every person who connects to the internet has) for internal usage, such as access statistics. ORIOCC GLOBAL, S.L. uses a cookie which only stores this IP address as an access statistic. The IP address for one user is different for every different internet connection they use. So as a client/user you don’t have to be worried that ORIOCC GLOBAL, S.L. tracks your surfing habits. In this cookie no sensitive data such as passwords, e-mail addresses etc. are stored, only the IP address.

 

Exclusion of Warranty and responsibility: ORIOCC GLOBAL, S.L. can’t be held accountable in any case for any damage or harm of any nature, including but not limited to: mistakes or omissions

In the content, not being available, or the transmission of a virus or wrongful or malicious programs through its content, even though the necessary technological measures have been taken to avoid this from happening.

 

Modifications: ORIOCC GLOBAL, S.L. reserves the right to make any modifications to the website they consider, and is able to change, remove or add both content and provided services as well as to change the layout of them.

 

LINKS: In the case that we provide links or hyperlinks on www.llzeeuw.com ORIOCC GLOBAL, S.L. won’t have any kind of control over these websites or their content. In no way will ORIOCC GLOBAL, S.L. assume any legal liability over a link that corresponds to an external website, nor will it guarantee the technical availability, quality, trustworthiness, accuracy, completeness, or usefulness of any information, product, or process disclosed herein.

In the same way the fact that we include a link in our content doesn’t imply we are in any way related to the connected entity.

Right of removal: ORIOCC GLOBAL, S.L. reserves the right to deny or remove access to its website or any services offered, without a previous warning, to those users who don’t comply with the general terms and conditions of usage.

General terms: ORIOCC GLOBAL, S.L. will prosecute non-compliance with the present terms and conditions as well as improper usage of its websites exercising all the civil and penal actions which correspond them according to the law.

Modification of the present terms and conditions and validity: ORIOCC GLOBAL, S.L. can modify the terms and conditions exposed here in any moment. These cited conditions will apply for as long as they are presented here and until they will be modified.

Applicable legislation and jurisdiction: The relationship between ORIOCC GLOBAL, S.L. and the USER will be determined by the current Spanish norms and any controversy will be submitted to the courts and local authorities it corresponds to.

This page outlines my office policies related to use of Social Media. Please read it to understand how I conduct myself on the Internet as a mental health professional and how you can expect me to respond to various interactions that may occur between us on the Internet.

If you have any questions about anything within this document, I encourage you to bring them up when we meet. As new technology develops and the Internet changes, there may be times when I need to update this policy. If I do so, you can find the updated version on my website www.llzeeuw.com.

Social Media Policy

Friending

I do not accept friend or contact requests from current or former clients on any social networking site (Facebook, LinkedIn, etc). I believe that adding clients as friends or contacts on these sites can compromise your confidentiality and our respective privacy. It may also blur the boundaries of our therapeutic relationship. If you have questions about this, please bring them up when we meet and we can talk more about it.

Facebook Page

I keep a Facebook Page for my professional practice to allow people to share my blog posts and practice updates with other Facebook users. All of the information shared on this page is available on my website. You are welcome to view my Facebook Page and read or share articles posted there.

Following

I publish a blog on my website and I post psychology news on Twitter. I have no expectation that you as a client will want to follow my blog or Twitter stream. However, if you use an easily recognizable name on Twitter and I happen to notice that you’ve followed me there, we may briefly discuss it and its potential impact on our working relationship.

My primary concern is your privacy. If you share this concern, there are more private ways to follow me on Twitter (such as using an RSS feed or a locked Twitter list), which would eliminate your having a public link to my content. You are welcome to use your own discretion in choosing whether to follow me. Note that I will not follow you back. I only follow other health professionals on Twitter and I do not follow current or former clients on blogs or Twitter.

My reasoning is that I believe casual viewing of clients’ online content outside of the therapy hour can create confusion in regard to whether it’s being done as a part of your treatment or to satisfy my personal curiosity. In addition, viewing your online activities without your consent and without our explicit arrangement towards a specific purpose could potentially have a negative influence on our working relationship. If there are things from your online life that you wish to share with me, please bring them into our sessions where we can view and explore them together, during the therapy hour.

Interacting

Please do not use messaging on Social Networking sites such as Twitter, Facebook, or LinkedIn to contact me. These sites are not secure and I may not read these messages in a timely fashion. Do not use Wall postings, @replies, or other means of engaging with me in public online if we have an already established client/therapist relationship. Engaging with me this way could compromise your confidentiality. It may also create the possibility that these exchanges become a part of your legal medical record and will need to be documented and archived in your chart.

If you need to contact me between sessions, the best way to do so is by phone at +34 616 341 631. Direct email at info@ipitia.com is second best for quick, administrative issues such as changing appointment times and info@llzeeuw.com for any questions or doubts you might have.

Business Review Sites

You may find my psychology practice on sites such as Yelp, Healthgrades, Yahoo Local, Bing, Google Business or other places which list businesses. Some of these sites include forums in which users rate their providers and add reviews. Many of these sites comb search engines for business listings and automatically add listings regardless of whether the business has added itself to the site. If you should find my listing on any of these sites, please know that my listing is NOT a request for a testimonial, rating, or endorsement from you as my client.

The American Psychological Association’s Ethics Code states under Principle 5.05 that it is unethical for psychologists to solicit testimonials: “Psychologists do not solicit testimonials from current therapy clients/patients or other persons who because of their particular circumstances are vulnerable to undue influence.” Of course, you have a right to express yourself on any site you wish. But due to confidentiality, I cannot respond to any review on any of these sites whether it is positive or negative. I urge you to take your own privacy as seriously as I take my commitment of confidentiality to you.

You should also be aware that if you are using these sites to communicate indirectly with me about your feelings about our work, there is a good possibility that I may never see it. If we are working together, I hope that you will bring your feelings and reactions to our work directly into the therapy process. This can be an important part of therapy, even if you decide we are not a good fit. None of this is meant to keep you from sharing that you are in therapy with me wherever and with whomever you like. Confidentiality means that I cannot tell people that you are my client and my Ethics Code prohibits me from requesting testimonials. But you are more than welcome to tell anyone you wish that I’m your therapist or how you feel about the treatment I provided to you, in any forum of your choosing. If you do choose to write something on a business review site, I hope you will keep in mind that you may be sharing personally revealing information in a public forum.

I urge you to create a pseudonym that is not linked to your regular email address or friend networks for your own privacy and protection.

Conclusion

Thank you for taking the time to review my Social Media Policy. If you have questions or concerns about any of these policies and procedures or regarding our potential interactions on the Internet, do bring them to my attention so that we can discuss them.

 

Privacy and Social Media Policy Lisette Zeeuw, M.Sc. Carrer Aribau 245, Entlo 1ª, . E-mail: info@llzeeuw.com. Tel: +34 616 341 631